Emotions in Business: Advice from a crabby entrepreneur

8 02 2013

Crabby girlToday… I am crabby.

So today is a perfect day to blog about why that does not matter.

There are many things you give up when you choose the path of entrepreneurship – time, financial security, excuses, and definitely, DEFINITELY the right to be on anything other than your A-game. Some of these things (the positive ones) do come back to you over time – as you earn them – and you value them more as a result.

Until then, “smile, even when it hurts.”

You see, a client operates in a different world than yours. They don’t know that you didn’t sleep well the other night; they couldn’t possibly know that you just spent an hour disputing false charges on your credit card; they have no idea how hard it was for you to give up a family night because an employee called in sick. Your distress is valid, and it’s important. A client, however, is not the correct outlet for your verbal therapy.

Because, if you are serious about what you do, you are an oasis of stability in your clients’ own potentially chaotic world. You are reliable, when everyone else is making excuses. You are available – baggage-free – to make their life easier.

And that is why, when you call as a client, you will always get my best.

Who else will make that pledge with me?

…there will be a time when we must choose between what is easy and what is right.  ~Albus Dumbledore

Dawn M. Tomczyk-Bhajan  |  DMT Artistry, LLC   |  www.DMTArtistry.com

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